Effective date: October 22, 2026
Innervate Chiropractic (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through innervatechiropractic.com (the “Website”), our forms, text messages, and online advertising, how we use it, and the choices you have.
Important: This policy covers information collected through our Website, online forms, text messaging, and advertising. Health information we collect when you are a patient (for example, intake forms, X-rays, and treatment records) is also protected by our Notice of Privacy Practices, which is available at our office on request.
1. Information We Collect
Information you give us. When you fill out a contact or appointment form, respond to one of our Facebook or Instagram lead ads, call or text us, or book an appointment, you may provide your name, phone number, email address, and any message you choose to send. Please do not include sensitive medical details in website forms, emails, or text messages. Share those with us in person or through our secure patient intake process.
Information collected automatically. When you visit the Website, we and our service providers may collect your IP address, browser and device type, pages viewed, links clicked, referring website or ad, and the date and time of your visit, using cookies and similar technologies.
2. How We Use Your Information
- To respond to your questions and schedule or confirm appointments
- To send appointment reminders and follow-up messages you have agreed to receive
- To operate, secure, and improve the Website
- To measure and improve our advertising
- To comply with legal obligations
3. Online Forms and Lead Ads
Information you submit through our Website forms or through Meta (Facebook and Instagram) lead ads is received by us and stored in our customer management system, GoHighLevel, which we use to manage inquiries, appointments, and communications. We use this information only to contact you about your inquiry and our services.
4. Text Messaging (SMS)
If you provide your mobile number and agree to receive texts, we may send you appointment reminders, scheduling messages, and replies to your questions.
- Consent to receive text messages is not a condition of purchasing any goods or services.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help, or call (405) 440-3326.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages on our behalf.
5. Cookies, Analytics, and Ad Tracking
We use cookies, pixels, and similar technologies to understand how visitors use the Website and to measure and improve our advertising. Depending on the tools active on the Website, these may include:
- Meta Pixel (Facebook and Instagram): measures the performance of our ads, builds audiences, and shows our ads to people who may be interested.
- Google Analytics and Google Ads: report on Website traffic and ad performance.
- GoHighLevel tracking: records form submissions and Website activity connected to your inquiry.
These providers may collect information about your visit and use it under their own privacy policies. You can control cookies through your browser settings, opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and manage ad preferences through your Meta Ad Preferences and Google Ad Settings.
6. How We Share Information
We do not sell your personal information. We share it only with service providers that help us run our business (such as website hosting, GoHighLevel, text messaging, email, and analytics and advertising providers), when required by law, or to protect our rights, safety, and property. These providers may use your information only to perform services for us.
7. Data Retention and Security
We keep information only as long as needed for the purposes described above or as required by law. We use reasonable safeguards to protect your information, but no method of transmission over the internet is completely secure.
8. Your Choices and Rights
You may ask us to access, correct, or delete the personal information we collected through the Website, opt out of text messages by replying STOP, or opt out of marketing emails using the unsubscribe link. To make a request, contact us using the details below. Depending on where you live, you may have additional rights under applicable state privacy laws.
9. Children’s Privacy
The Website is not directed to children under 13, and we do not knowingly collect personal information from them online.
10. Third-Party Links
The Website may link to other sites, such as Google Maps, Facebook, Instagram, and LinkedIn. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective date” above shows when it was last changed.
12. Contact Us
Innervate Chiropractic
3543 West Memorial Road
Oklahoma City, Oklahoma 73134
Phone: (405) 440-3326
Email: InnervateChiropractic@gmail.com